Goldfish Systems Enterprise AI that delivers real-world results
We develop advanced, tailored AI solutions for customer service and knowledge management — from smart multilingual voice agents that answer and fully resolve calls, to a RAG-based knowledge engine that draws precise answers directly from your data sources.
Rapid deployment in 14 days, full CRM integration, and a performance-based pricing model only.
No setup fees • No monthly license • Pay only on results
Two powerful AI engines in one platform
A synergistic blend of intelligent, multilingual voice agents and a RAG-based knowledge engine — all under one roof, in perfect sync.
Fast deployment and zero financial risk
Go live in just 14 days with no setup fees. Our model is performance-based: you pay only for proven results, after we demonstrate success in the field.
End-to-end managed solution (Done-for-You)
We do all the heavy lifting for you: from building scripts and analyzing your organizational data, to full integration with your CRM systems. Zero effort on your part.
Two Solutions, One Platform
Choose the solution that best fits your organization
Goldfish Systems offers two advanced, complementary AI capabilities. Each can be deployed quickly and independently, or fully combined to create a seamless service experience.
20% of Your Inquiries Consume
80% of Your Service Budget
Most AI solutions for service centers only know how to resolve the simple, repetitive 80% of inquiries. The more complex 20% — the ones that actually cost you money — are still routed to human agents and overload the queue. Sound familiar?
You spent six figures on a basic chatbot.
It might handle common, simple questions — but the moment customers bring complex questions, multi-step claims, or edge cases, they get stuck. Your senior agents still buckle under the load, and the complex (and most expensive) inquiries remain unresolved.
You tried to build an in-house RAG system.
Your dev team's initial demo looked great on 200 documents. But the moment you fed it the organization's real knowledge base — tens of thousands of complex documents — accuracy plummeted, the system started hallucinating, and the project stalled.
You locked yourself into an expensive per-user contract.
You pay fixed, pricey monthly licenses regardless of whether the system resolves 5% or 50% of issues in practice. Your CFO rightly questions what you're paying for, while your agents have abandoned the system entirely and the monthly billing keeps running.
You kept hiring more agents to keep up with the load.
Average handle time (AHT) keeps climbing, and agent turnover is breaking records. Your most experienced, capable agents spend half their workday on tedious document searches instead of solving problems — and they're the first to burn out and leave.
Nobody ever sold you a guaranteed outcome — they sold you software. That ends here.
A Guaranteed Outcome,
Not Another Software Bill.
We resolve the complex calls — the 20% that eat your budget — across chat, voice, and telephony. Zero setup fees. Zero monthly license. You pay per successfully resolved call, only after our pilot beats your agents' benchmark on your real traffic.
40% cost reduction in 90 days — guaranteed
We hit the benchmark or you walk. Written commitment, signed before kickoff. The dream outcome, with a number behind it.
Done-for-You deployment
Give us read access to your call history. We build every complex workflow, train every response, and integrate every system. Your team's lift is near zero.
Pay only on resolved calls
No per-seat license. No platform fee. Goldfish becomes a savings line in your budget — not another vendor charge.
Audit → Build → Validation
A structured 90-day engagement. Three milestones. One written guarantee.
Call-History Audit
We analyze your call data to precisely map the most profitable and efficient automation paths for your organization.
Custom AI Architecture
We build and train voice and chat agents tailored exactly to your products, brand tone, and existing CRM integrations.
Live Validation & Growth
We run AI alongside your human agents, prove superior performance, and transition to success-based billing only.
The Numbers Behind the Guarantee
- →Operational cost cut by 40% within 90 days, or you don't pay a cent.
- →Success metric agreed and signed before pilot kickoff.
- →We don't go live until we match or beat your agents' success rate on your real traffic.
- →No "demo" numbers — every benchmark is run on your call history.
- →No setup fees. No monthly license. No per-seat charge.
- →Goldfish only earns when a call is genuinely resolved — your CFO will love this line.
- →We build every complex workflow from your call history — your team gives us access, we do the rest.
- →Production-ready pilot in 14 days. No multi-quarter integration project.
- →Answers end customers directly across web chat, voice agents, and inbound phone lines.
- →Every response cited and grounded — compliance and QA see the same evidence.
The Receipts
Real numbers from a live deployment — not demo theater.
"We signed the pilot because we had nothing to lose — they didn't bill us until they beat our agents. They did. Goldfish now resolves 12,000 of our hardest calls a month at a higher success rate than our top-tier agents."
"Every AI vendor pitches a license. Goldfish pitched a guarantee — pay only when calls are actually resolved. That conversation got procurement on board in one meeting instead of six."
"They onboarded from our call history. We gave them read access on a Monday. They were running on our complex tier by the end of week two. I have never seen an enterprise deployment move this fast."
You Don't Pay
Until We Beat Your Agents.
This is not a software trial. It's a structured 90-day engagement with a written guarantee — and a price you only pay if we hit it.
What's included in the pilot
Call-History Audit
You give us read access to your last 90 days of complex call transcripts. We map every workflow, every edge case, every escalation pattern — at our cost, not yours.
Done-for-You Build
We build the complex workflows for you. Your team's only job is to give us access. Production-ready pilot live in 14 days.
Benchmark Validation
Before a single customer is routed to us, we run Goldfish against your agents' success rate on real historical calls. We don't go live until we match or beat it. In writing.
Pay Only on Resolved Calls
When live, you pay only for successfully resolved calls — terms agreed before kickoff. No license. No setup. No per-seat. If we drop below benchmark, billing pauses automatically.
Bonuses included at no cost
- Audit of your current AI and knowledge-base performance
- Custom QA & compliance citation framework built for your floor
- Private channel with our engineering team during the entire pilot
- Quarterly C-level review with our leadership and your CFO
$0 Until We Hit the Benchmark
No setup fees. No monthly license. No per-seat charges. After we beat your agents' success rate on your real traffic, you pay only for successfully resolved calls — terms agreed in writing before pilot kickoff. If we miss the 40% cost-reduction target in 90 days, you owe nothing.
We accept 3 enterprise pilots per quarter
Because every pilot is Done-for-You by our senior engineering team, we cap intake at three new enterprises per quarter. Slots are scheduled in the order applications are received.
The written guarantee
40% cost reduction in 90 days, at or above your agents' success rate on complex calls. Signed before kickoff. If we miss either number, you walk — no fees, no obligations, no clawbacks.
3 enterprise pilots per quarter • Pay only on results
One last thought. Every other vendor in this market wants you to sign a license before they prove anything. We don't. The risk lives with us until we earn the right to bill you.
If our offer doesn't make every previous AI vendor in your stack look unreasonable, we haven't earned the meeting. When you're ready, the application takes two minutes.